Help & Info

Shipping & Delivery

At Flavour Bucket, we take great care in ensuring your fragrances reach you safely, promptly, and in perfect condition.

Order Processing

  • All confirmed orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).

  • Once your order is shipped, you will receive an email and SMS notification with tracking details.

Shipping Partners

We work with trusted courier partners such as BlueDart, DTDC, Delhivery, and India Post to ensure safe and reliable delivery across India.

Estimated Delivery Time

  • Metro Cities: 2–4 working days

  • Other Locations: 4–7 working days

  • Remote areas may take slightly longer depending on courier service availability.

Shipping Charges

  • Free shipping on prepaid orders above ₹999.

  • A nominal charge may apply for orders below ₹999 or for Cash-on-Delivery (COD) services.

Order Tracking

Once your order is dispatched, you can easily track your shipment using the tracking link shared via email or SMS.
If you face any difficulty tracking your order, feel free to contact our support team.

Damaged or Missing Packages

If your order arrives damaged or is missing items, please contact us within 48 hours of delivery with clear photos of the package and products.
Our team will review and assist you with a replacement or refund as applicable.

International Shipping

At present, Flavour Bucket ships only within India.
We are working to expand our services internationally soon.

Customer Support

 

For all shipping or delivery-related queries, reach out to us at:  Support@flavourbucket.com

Returns & Refunds

At Flavour Bucket, customer satisfaction is at the heart of everything we do.
Every fragrance we craft and deliver undergoes strict quality checks to ensure excellence.
However, if your order doesn’t meet expectations, we’re here to make things right.

Returns & Replacements

Due to the nature of our products (perfumes and attars), we do not accept returns once the product has been opened or used.
However, you may request a replacement in the following cases:

  • You received the wrong product

  • The product arrived damaged or leaked

  • The product is missing from your package

To request a replacement:

  1. Contact us at support@flavourbucket.com within 48 hours of delivery.

  2. Share your order number, photos/videos of the product and packaging.

  3. Our support team will verify and arrange a replacement or resolution.

Refunds

  • If your replacement request is approved and the item is out of stock, a full refund will be issued to your original payment method.

  • Refunds may take 5–7 business days to reflect in your account.

  • In case of Cash-on-Delivery orders, refunds will be processed via UPI or bank transfer.

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned or exchanged:

  • Opened or partially used perfume/attar bottles

  • Products without original packaging

  • Free samples or promotional items

Order Cancellations

  • Orders can be cancelled within 6 hours of placing the order, provided they haven’t been shipped yet.

  • Once shipped, orders cannot be cancelled or modified.

Customer Support

We’re always happy to help you.
For returns, refunds, or delivery concerns, contact us at: Support@flavourbucket.com

Monday – Saturday | 10 AM – 7 PM

FAQ

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Yes. Most of our attars are 100% alcohol-free and crafted using premium natural oils for long-lasting performance.
We also offer a few alcohol-based perfumes with international-grade fragrance blends.

Yes, our collections include unisex fragrances as well as dedicated men’s and women’s ranges.
Each product description clearly mentions the fragrance profile to help you choose easily.

Orders are usually delivered within 3–7 working days, depending on your location.
Metro cities get faster delivery, while remote areas may take a little longer.

Once your order is shipped, you’ll receive a tracking link via email or SMS.
You can also track your order directly from the “My Account” → “Orders” section on our website.

For hygiene reasons, used or opened bottles cannot be returned.
However, if you receive a damaged or wrong product, contact us within 48 hours of delivery for a quick replacement.

Yes, we provide special pricing for bulk and reseller orders.
Please contact us at support@flavourbucket.com

Our perfumes are designed to last 8–12 hours, and attars can last even longer depending on skin type and weather.
For the best results, apply on pulse points like wrists, neck, and behind the ears.

All Flavour Bucket fragrances are proudly crafted and bottled in India, inspired by international aroma standards and traditional Arabic perfumery.